SUBSCRIPTION POLICY 

Last Updated: September 16, 2026 This Subscription Policy applies to recurring Saddle Society subscription products purchased through saddlesociety.shop. By enrolling in a Saddle Society subscription, you agree to the recurring billing and subscription terms disclosed during checkout and described in this policy. 

INITIAL PURCHASE AND IMMEDIATE CHARGE 

When you first subscribe, your selected payment method is charged immediately for your first subscription box. The initial order is considered a paid subscription order even if the first box has not yet shipped. Initial subscription orders placed on or before the 28th of a calendar month are generally included in the upcoming first-week shipment cycle, generally shipping around the 5th. Initial subscription orders placed after the 28th cutoff are generally moved to the following monthly shipment cycle, unless a different timing is clearly disclosed at checkout. Canceling after the initial purchase does not automatically refund the first paid box; unless a refund is required by law or otherwise approved under the Refund & Return Policy, you will still receive the box you paid for. 

MONTHLY SUBSCRIPTION CYCLE 

Initial Subscription: The customer's first subscription payment is charged immediately when the subscription is placed. 28th Order Cutoff: New subscription orders must be placed on or before the 28th to be included in the upcoming first-week shipment cycle. Orders placed after the 28th are generally scheduled for the following monthly shipment cycle. 18th of Every Month: All active monthly subscriptions automatically renew and the applicable recurring charge is processed. 18th-21st: Saddle Society may retry declined or failed payments. Customers should ensure payment information, shipping address, sizing, and preferences are current. following renewal: Renewal orders are finalized; inventory is allocated; boxes are curated, picked, packed, and quality checked. First Week of the Following Month (Generally Around the 5th): Renewal subscription boxes are generally scheduled to ship, subject to weekends, holidays, inventory, vendor availability, personalization requirements, carrier conditions, and circumstances outside Saddle Society's reasonable control. Cancellation Deadline: Customers must cancel before the recurring renewal charge is processed on the 18th to avoid being charged for that month's renewal box. After Billing: Canceling after a monthly renewal charge has successfully processed does not automatically cancel or refund that month's box. The cancellation applies to future renewals, subject to applicable law. 

MONTHLY RECURRING BILLING - 18TH OF EACH MONTH 

After the initial subscription purchase, your subscription automatically renews on a monthly basis until canceled. Recurring renewal charges are scheduled for the 18th of each month. By subscribing, you authorize Saddle Society and its payment service providers to automatically charge the payment method associated with your subscription for each recurring monthly period at the then-current 

subscription price, plus applicable taxes and shipping, without requiring separate authorization for each recurring charge, until the authorization is canceled. Your first recurring renewal is generally scheduled for the 18th of the calendar month following your initial subscription purchase, unless a different timing is clearly disclosed at checkout or required by an applicable promotion, prepaid plan, or technical billing configuration. 

RENEWAL BOX SHIPPING 

Recurring renewal charges processed on the 18th apply to the next renewal subscription box. Renewal subscription boxes are generally scheduled to ship during the first week of the following month, generally around the 5th, subject to weekends, holidays, inventory, personalization, vendor availability, carrier conditions, and the Shipping Policy. Billing and shipping dates are different, and a successful charge does not mean a box ships on the same day. 

AUTOMATIC RENEWAL 

Your subscription will continue and automatically renew until canceled. You are responsible for reviewing your subscription and canceling before the recurring charge is processed on the 18th if you do not wish to receive or be charged for that month's renewal period. Where required by law, Saddle Society will provide renewal, reminder, cancellation, price-change, or other disclosures in the manner required by applicable law. 

CANCELLING YOUR SUBSCRIPTION 

You may cancel through the available customer account or subscription management portal. If you experience difficulty accessing or managing your subscription, contact service@saddlesociety.shop. To avoid the next renewal charge, cancellation must be completed before the charge is processed on the 18th. Once a recurring charge has successfully processed and the applicable order has entered processing, cancellation does not automatically cancel or refund that order. Cancellation stops future recurring charges after it becomes effective. 

NO LONG-TERM COMMITMENT UNLESS EXPRESSLY STATED 

Unless a specific offer expressly states that it includes a minimum commitment, prepaid term, promotional term, or other required subscription period, customers may cancel future renewals in accordance with this policy. Prepaid, gift, introductory, promotional, fixed-term, or specialty subscriptions may be subject to additional terms disclosed before purchase.

FAILED OR DECLINED PAYMENTS 

If your payment method is declined or a recurring payment fails, Saddle Society or its subscription and payment service providers may attempt the charge again and may contact you regarding the failed payment. A failed payment may result in delayed fulfillment, suspension, cancellation of the applicable order, or cancellation of the subscription. Customers are responsible for maintaining accurate and current payment information. 

SUBSCRIPTION PRICE CHANGES 

Saddle Society may change subscription pricing for future renewal periods. Where required by applicable law, customers will receive appropriate advance notice before a material price change applies to a future recurring charge. Continued use or renewal after a lawfully noticed price change may constitute acceptance of the new price, subject to applicable law. 

PROMOTIONAL AND INTRODUCTORY SUBSCRIPTIONS 

If a subscription begins with a discounted, free-shipping, bonus-item, introductory, referral, or other promotional offer, the promotional terms apply only for the period or order disclosed. Unless the offer expressly states otherwise, the subscription will automatically renew at the then-current regular subscription price after the promotional period until canceled. Saddle Society may limit promotions to new customers, one account, one household, one payment method, or other stated eligibility criteria, and may revoke promotional benefits obtained through fraud or abuse, subject to applicable law. 

BOX CONTENTS 

Saddle Society is a curated Western subscription experience. Contents may vary based on available inventory, vendor and brand availability, customer sizing, customer preferences, subscription offering, season, product availability, and Saddle Society's curation process. Photographs, videos, unboxings, social media posts, advertisements, previous boxes, and promotional content are examples only unless a specific included item is expressly guaranteed. 

PRODUCT SUBSTITUTIONS 

Saddle Society reserves the right to substitute a product when an originally planned product becomes unavailable, delayed, damaged, discontinued, recalled, restricted, or otherwise impractical to include. We may provide a reasonably comparable product or alternative item based on availability, safety, value, suitability, and operational considerations. 

PERSONALIZATION AND CUSTOMER PREFERENCES 

Customers may be asked to provide sizing, apparel, equine, rodeo, lifestyle, or other preference information. Saddle Society may use this information when curating subscription boxes. Preferences are a curation tool and do not guarantee that every product will match every preference. Customers are responsible for keeping sizing, shipping information, payment information, and preferences current. Changes submitted after an order has entered processing may not apply until a future subscription box. 

SKIPPING, PAUSING, OR TIER CHANGES 

If skip, pause, upgrade, downgrade, or tier-change features are made available through the subscription management system, the terms and timing displayed in the portal will apply. Any requested change must be completed before the applicable recurring billing or processing deadline to apply to the next renewal. A change submitted after the 18th may not take effect until a later billing cycle. 

PAUSE OR SKIP A MONTH 

Saddle Society subscribers may pause their subscription or skip an upcoming month at any time through the available subscription management portal. To prevent an upcoming renewal charge, the pause or skip must be completed before the recurring payment is processed on the 18th. If payment has already processed, pausing or skipping does not cancel, reverse, or refund that paid renewal box. A successfully skipped month is not charged or shipped, and the subscription remains active. A paused subscription suspends 

future recurring charges and shipments until resumed. Customers may pause, skip, resume, or cancel at any time, subject to the billing cutoff described above. 

REFUNDS 

Subscription orders are subject to the Saddle Society Refund & Return Policy. Canceling a subscription does not automatically create a right to a refund for a subscription charge that has already been processed. Refunds, replacements, and credits are handled according to the Refund & Return Policy and applicable law. 

SHIPPING 

Subscription boxes are shipped according to the Saddle Society Shipping Policy. Customers are responsible for maintaining an accurate shipping address before the applicable subscription order is processed. Risk-of-loss and carrier-transfer terms are governed by the Shipping Policy and Terms and Conditions, subject to applicable law.

ACCOUNT ABUSE OR FRAUD 

Saddle Society reserves the right to suspend or terminate subscriptions associated with suspected fraud, payment abuse, promotional abuse, false claims, unauthorized resale activity, account manipulation, or other unlawful activity, subject to applicable law. 

CHANGES TO THIS 

We may update this Subscription Policy periodically. Material changes affecting recurring billing, automatic renewal, pricing, or cancellation will be communicated or presented as required by applicable law. The current version will be posted on the Site with an updated "Last Updated" date. 

CONTACT US 

For subscription questions or cancellation assistance, contact Saddle Society at service@saddlesociety.shop.